Redecorate Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website https://re-decorate.co.uk, contact us, or use our services.
Who We Are
Company name: Redecorate Ltd
Company number: 16987788
Website: https://re-decorate.co.uk
Contact email: info@re-decorate.co.uk
Redecorate Ltd operates as a painting and decorating company in the United Kingdom.
What Information We Collect
We collect personal information that you voluntarily provide when you contact us through our website, submit an enquiry, request a quote, communicate with us via WhatsApp, or opt in to receive marketing communications. This may include your name, email address, telephone number, address or job location where relevant, and any details you include in your message. We also collect limited technical information when you use our website, such as usage data collected through analytics and cookies.
How We Collect Your Information
Your information is collected when you submit a contact form on our website, click a WhatsApp contact link, email us directly, opt in to marketing communications, or browse our website. Website usage data is collected automatically through analytics and tracking technologies once these are in use.
How We Use Your Information
We use your personal information to respond to enquiries, provide quotes, deliver our painting and decorating services, manage customer relationships through our CRM system, and keep records of completed projects. Where you have opted in, we may also use your information to send marketing emails or updates. Website usage data is used to understand how visitors interact with our site so we can improve performance, content, and marketing effectiveness.
Marketing Communications
If you choose to opt in, we may send you marketing emails relating to our services. You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly at info@re-decorate.co.uk.
Analytics, Tracking, and Cookies
Our website uses, or will use, analytics and tracking tools such as Google Analytics and Meta or Facebook Pixel. These tools help us analyse website traffic and user behaviour so we can improve our website and marketing. Cookies may be used to support website functionality, analytics, and marketing activities. Where required, a cookie consent mechanism will be implemented. You can control or disable cookies through your browser settings.
Data Storage and Security
Personal data is stored securely using our email systems and CRM platform. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure. Customer information may be retained after a job is completed for business, legal, or record-keeping purposes, but only for as long as necessary.
Sharing Your Information
We do not sell, rent, or trade your personal information. Your data is not shared with third parties for marketing purposes and is only accessed internally for legitimate business operations, unless disclosure is required by law.
Your Rights
Under UK data protection law, you have the right to request access to the personal data we hold about you, request corrections to inaccurate information, request deletion of your data where applicable, restrict or object to processing, and withdraw consent for marketing at any time. To exercise any of these rights, please contact us at info@re-decorate.co.uk.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The most up-to-date version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at:
info@re-decorate.co.uk